Terms and Conditions
These terms govern the sale of services offered on the Follow Boost website, in accordance with consumer law and civil law.
Table of contents
Article 1 - Preamble
These General Terms and Conditions of Sale (hereinafter "GTC") apply to all services offered by VODALIS LIMITED (hereinafter "Follow Boost" or "the Seller") on its website www.myfollowboost.com (hereinafter "the Site").
By placing an order, the customer acknowledges:
- Having read these GTC
- Accepting them without reservation and in their entirety
- Being of legal age and legally able to enter into a contract
Follow Boost reserves the right to modify these GTC at any time. The applicable GTC are those in force on the date of the order.
Article 2 - Seller identity
Company name
VODALIS LIMITED
Legal form
Limited Company (Cypriot law)
Registered office
4 Imperial Place, Maxwell Road, Borehamwood, Hertfordshire, England, WD6 1JN
Article 3 - Services offered
Follow Boost provides growth and visibility services for social networks, aimed at individuals, content creators, influencers and businesses.
Available services
- Subscribers / Followers
- Likes on posts
- Views on videos and stories
- Comments and interactions
- Shares and reposts
- Streams and listens
Supported platforms
Instagram, TikTok, YouTube, Facebook, Twitter/X, LinkedIn, Spotify, Snapchat and other platforms subject to availability.
The essential characteristics of each service are detailed on the corresponding product pages. Descriptions and illustrations are provided for guidance.
Article 4 - Order and payment
4.1 Order process
Select the service and desired platform
Enter the link to the relevant profile or post
Choose quantity and any options
Review the summary and validate the cart
Secure payment and order confirmation
4.2 Accepted payment methods
Bank cards (Visa, Mastercard, American Express). All transactions are secured by 256-bit SSL encryption.
4.3 Pricing
- Prices are shown in euros (€) all taxes included
- Follow Boost reserves the right to change its prices at any time
- Services are invoiced at the rate in force at the time of the order
- No additional fee is applied at payment
4.4 Delivery modes and recurring charges
When ordering, the customer picks between two delivery modes that determine the billing frequency: Gradual delivery (weekly or monthly auto-renewal) or All at once (single charge, no renewal).
Important
By choosing gradual delivery, the customer agrees that their card will be charged automatically at each due date, until cancellation from their customer area.
4.5 Order confirmation
After payment validation, a confirmation email is sent to the address provided. It summarises the order details and constitutes definitive acceptance of the contract.
Article 5 - Performance and delivery
5.1 Delivery times
Start: within 1 to 24h. Average delivery: 12 to 72 hours. Completion: depending on quantity. Times vary with order volume, platform and availability.
5.2 Delivery mode
Delivery is gradual and natural in order to:
- Guarantee an organic look of growth
- Protect the customer account against detection algorithms
- Ensure better retention of followers/likes
5.3 Requirements
- - The account or post must be public for the entire delivery period
- - The provided link must be correct and accessible
- - The customer must not change privacy settings during delivery
5.4 Refill guarantee
In case of natural follower loss within 30 days of delivery, Follow Boost commits to replacing losses for free, up to the initial ordered quantity (guarantee applies subject to offer).
Article 6 - Right of withdrawal
6.1 Principle
In accordance with article L221-28 of the French Consumer Code, the 14-day right of withdrawal cannot be exercised for service contracts fully performed before the end of the withdrawal period when performance has begun with the consumer's prior express consent.
In practice
By confirming the order, the customer expressly agrees that the service starts immediately after payment. They therefore waive the right of withdrawal as soon as the service begins.
6.2 Exceptions
The customer may still request cancellation if:
- Delivery has not yet started
- The ordered service is unavailable or under maintenance
Article 7 - Warranty and claims
7.1 Satisfaction guarantee
Follow Boost commits to delivering services as described on the Site. In case of non-conformity: Option 1 free refill, Option 2 credit for a future order.
7.2 Claim period
Any claim must be made within 30 days of the order date. Past this period, no claim can be accepted.
7.3 Claim procedure
Contact our support at [email protected]
Provide your order number and the issue
Attach screenshots if needed
Reply within 48 business hours maximum
7.4 Warranty exclusions
- - Account set to private during or after delivery
- - Incorrect or inaccessible link provided by the customer
- - Account or post deleted by the customer
- - Actions by the third-party platform (suspension, restriction)
Article 8 - Liabilities
8.1 Customer obligations
- Provide accurate and complete information (profile/post link)
- Keep the account/post public for the entire delivery period
- Comply with third-party platforms' terms of use
- Not use the services for illegal or fraudulent purposes
8.2 Follow Boost obligations
- Perform ordered services within the best possible timeframe
- Ensure quality and conformity of services provided
- Protect customer personal data
- Reply to claims within a reasonable time
8.3 Liability limitations
Follow Boost cannot be held liable:
- - For actions taken by third-party platforms (Instagram, TikTok, etc.)
- - For consequences related to service use on the customer account
- - For indirect damages resulting from service use
- - For inaccurate information provided by the customer
8.4 Force majeure
Follow Boost cannot be held liable in case of force majeure or events beyond its control: natural disasters, wars, strikes, network outages, platform API changes, etc.
Article 9 - Data protection
Follow Boost collects and processes the personal data needed to fulfil orders in compliance with the General Data Protection Regulation (GDPR).
Data collected
- Email address (for order confirmation)
- Profile/post link (for service execution)
- Payment data (processed by our secure provider)
For more information, see our Privacy Policy.
Article 10 - Intellectual property
All elements of the Site (texts, graphics, logos, images, videos, etc.) are the exclusive property of Follow Boost and are protected by intellectual property laws.
Prohibitions
Any unauthorised reproduction, representation, modification or exploitation of the Site or its contents is strictly prohibited and constitutes infringement punishable by the Intellectual Property Code.
Article 11 - Dispute mediation
In accordance with articles L.616-1 and R.616-1 of the French Consumer Code, in case of an unresolved dispute, the consumer may resort free of charge to a consumer mediator.
Mediation procedure
Attempt amicable resolution with our customer service
If unsuccessful within 30 days, refer to the mediator
The mediator issues a decision within 90 days
European online dispute resolution platform: https://ec.europa.eu/consumers/odr
Article 12 - Applicable law and jurisdiction
These GTC are governed by French law. The language of these terms is French.
Competent court
In case of dispute and failing amicable resolution, French courts shall have sole jurisdiction, in particular the Paris Commercial Court.
Severability
If one or more clauses of these GTC are declared null, the other clauses retain their full validity and scope.
Contact
For any question about these terms and conditions:
General email
Address
4 Imperial Place, Maxwell Road, Borehamwood, Hertfordshire, England, WD6 1JN
Availability
7/7 by email
Last updated: January 2025
Version 2.0 - These terms comply with consumer law and the GDPR